Terms and conditions

Information about the company 


Adress: Laugavegur 8, 101 Reykjavik

Phone number: 8930563

E-mail: contact@argena.is 

Kennitala: 580621- 0150

VSK number: 141642

Bank account: 053726017139

Terms and Conditions

Processing orders 

ARGENA REYKJAVIK Eco store will make an effort to ensure that the all orders will be processed in the next working day. The maximum order processing time is working days.
If the product is not available, we will contact the customer regarding the estimated delivery time of the product. 

In the pre-holiday period, this time may be slightly longer.

Pricing of products and shipping costs

All prices at ARGENA REYKJAVIK Eco store are in Icelandic krónur (ISK) and stated with 24% VAT or 11% VAT on books and food products. Shipping costs are added before the payment is made

ARGENA REYKJAVIK Eco store reserves the right to change prices without notice. 

Shipping price in the capital area (Reykjavík, Kópavogur, Hafnarfjörður, Garðabær, Seltjarnarnes), Delivery by Argena team. 

Shipping price outside the capital area, delivery by Icelandic Post Office.

Buyer has also the opportunity to pick up an order for free at the address: LAUGAVEGUR 8, 101 REYKJAVIK


It is important to us that our customers are satisfied, and therefore a 14-day right of return is granted when purchasing a product in exchange for presenting a sales invoice that satisfactorily shows when the product was purchased.  The product must be unused, in perfect condition and in its original undamaged packaging when returned.  If a product is sealed, the seal must not be broken.  Delivery of a product is based on its original price. The right of return does not apply to goods purchased on sale. We refund goods within 10 days of delivery, but shipping and postage are non-refundable.

 If you need to return a product you bought from us, it is best to contact us via the email address: contact@argena.is 

Payment Methods

ARGENA REYKJAVIK Eco store offers the choice of paying by debit card, credit card or bank transfer.  All card payments go through Valitor’s secure payment page.  The buyer can pay with the following cards: VISA / VISA ELECTRON / MASTERCARD / MAESTRO. 

We guarantee that the ARGENA REYKJAVIK Eco store does not accept or store card information.

Upon payment, the order number must be stated in the note.  Products that are sold are the property of the seller until the buyer will pay the purchase price in full to ARGENA REYKJAVIK Eco store account within 24 hours. If payment is not received within that time, the order will be automatically cancelled.

ARGENA REYKJAVIK Eco store reserves the right to cancel orders, e.g. due to incorrect price information, or stop offering products without notice.  The right to confirm orders by telephone is reserved.

If the buyer wishes to pay by bank transfer, please provide the order number or invoice number.

Bank account number: 0537-26-017139 
Kennitala: 580621-0150

Privacy Policy

ARGENA REYKJAVIK Eco store puts great emphasis on privacy and protection of customer’s personal data. We ensure that the information will not be passed on to the third person under any circumstances unless required to do so by law. Personal data will only be used to fulfil the order.

Legal notice

This agreement is in accordance with Icelandic law.